Back to overview

Security and Operations

1 Protection and Availability of Your Data

DigiOps is hosted on dedicated servers provided by AzeHosting, located at Hetzner Online's certified data center in Falkenstein, Germany. Hetzner is an internationally recognized hosting provider with a strong focus on compliance and security.

Hetzner Online GmbH is certified in accordance with ISO/IEC 27001, one of the most rigorous international standards for information security. This certification verifies that an effective Information Security Management System (ISMS) is implemented across Hetzner's data center parks.

This certification ensures:

  • Protection of customer data's confidentiality, integrity, and availability
  • Controlled and authenticated access to critical infrastructure
  • Regular security audits and continuous improvement of all security protocols

2 SSL Secure Connection

All communication between you and DigiOps is encrypted via SSL, the same standard used in online banking and public sector systems. This ensures that your data cannot be intercepted or tampered with during transmission.

3 99.9% Uptime Guarantee

Hetzner guarantees 99.9% uptime across its hosting infrastructure. While scheduled maintenance or updates may occasionally impact availability, we strive to minimize disruptions and inform users in advance when possible.

4 Fully Automated Backups

All data on DigiOps is continuously and automatically backed up. Backups are stored securely and can be restored in the event of data loss, technical failure, or other incidents. These backups are stored on physically separate infrastructure, ensuring redundancy and disaster recovery capabilities.

5 Hosting and Compliance Certifications

Hetzner's ISO/IEC 27001 certification covers:

  • Physical access control
  • Hardware and network security
  • Data protection and logical security
  • Surveillance, monitoring, and guard procedures
  • Documentation and operational procedures

You can read more about Hetzner's certifications on their website.